WeCom customer follow-up
Auto-summarize pending customer messages, generate reply drafts, and mark follow-up status — so your response speed improves by an order of magnitude.
Expert Install
Copy this to your agent — it will install, configure, and verify everything.
Works on OpenClaw, Claude Code, Telegram, Feishu, and any agent interface. Your agent reads wecom-expert.md and follows the setup steps inside.
Talk and handle it
After setup, say these to your agent:
Read WeCom customer messages, generate reply… Official
- › "Summarize all unanswered customer messages from today"
- › "Draft a reply to this inquiry message"
- › "List the customers I need to follow up with this week"
- › "Mark this customer as "followed up""
▶ View setup file wecom-expert.md
WeCom Customer Service Assistant
Agentic setup file — share this URL with your agent and it will set everything up for you:
https://clawhub.md/expert/wecom-expert.md
Goal: WeCom customer follow-up
What you'll have: Auto-summarize pending customer messages, generate reply drafts, and mark follow-up status — so your response speed improves by an order of magnitude.
Step 1: Install
clawhub install openclaw/wecom
Step 2: Configure
Each skill may need credentials or auth before it can act on your behalf.
openclaw/wecom
Read WeCom customer messages, generate reply drafts, and track follow-up status — so no customer slips through the cracks.
- In WeCom Admin Console, create a custom app → get Corp ID and App Secret
- Set environment variables:
WECOM_CORP_IDandWECOM_APP_SECRET - Set
WECOM_AGENT_IDto the ID of your custom app
Step 3: Try it
After setup, say these to your agent to verify everything works:
openclaw/wecom
- "Summarize all unanswered customer messages from today"
- "Draft a reply to this inquiry message"
- "List the customers I need to follow up with this week"
WeCom Customer Service Assistant · clawhub.md/expert/wecom-expert